Worldwide delivery

Delivered to your address of choice

All gifts personalised with photo/text

Worldwide delivery

We have various shipping options available. You can find the expected delivery date for each gift next to the green tick.

Delivered to your address of choice

Would you like to surprise someone with a beautiful gift? All of our gifts are shipped without including an invoice, so that the gift can be shipped straight to the recipient.

All gifts personalised with photo/text

Each and every gift we create can be personalised with the photo and/or text of your choice, making it truly unique every time, for any occasion.

10% discount

Receive 10% off on orders over £17.50!

20% discount

Sign up for our newsletter and receive a 20% discount code!

Do you have any questions?

Once you've subscribed to our newsletter, we'll send you an email containing your discount code. You will receive this email only if you haven't signed up for our newsletter before and after confirming that your email address is correct.

You can enter your discount code in the discount code bar in step 3 when completing your order. Your discount will be automatically deducted for you once you've entered the discount code.

No, you can use only one discount code per order.

No, your discount code is unique and can be used only once. If you know someone who would like to benefit from the discount too, advise them to sign up for our newsletter. They will then receive their own discount code.

Affiliates my offer discount codes from time to time, though there will always be a minimum order amount in those cases. If you sign up for our newsletter through our website, you will be able to benefit from the 20% discount code regardless of your order amount. This discount is also almost always higher than the discount you would receive through affiliates. We often offer exclusive newsletter-subscriber discounts in our newsletters, too! These discounts can also be used only once and can't be found on discount code websites.

Your discount code can be used to purchase any of the gifts in our assortment at a discount.

No, there is no minimum order amount to reach in order to be able to use the discount code you receive after signing up for our newsletter. There may be a minimum order amount required for discount codes you may find online. The conditions will be stated per discount code.

YourSurprise doesn't have set periods in which we have a sale as brick and mortar shops often do. We do offer special discounts to our newsletter-subscribers at various times throughout the year though, and also have our Lovely Wednesdays, on which we offer site-wide discounts on our gifts. These are sometimes exclusive to newsletter-subscribers and are always announced in our newsletters beforehand.

The discount code you receive after signing up for our newsletter is valid for 14 days from the day you receive it.

Customer service

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Monday - Friday: 16:30 - 24:00 (AEST)
Saturday: 16:30 - 21:00 (AEST)